Effective Date: Feb/24/2025
Your privacy is important to us. This Privacy Policy outlines how Saval AI ("we," "our," or "us") collects, uses, and protects the information you provide while using our app designed to help aspirants prepare for the UPSC exam.
In this policy, “personal information” means any data about an individual who is identifiable by or in relation to such data. This includes, but is not limited to, information that can directly or indirectly identify you, such as your name, email address, phone number, and preferences. This definition aligns with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian data protection laws.
When you use our app, we may collect the following personal information:
We may collect personal information about you from publicly available sources or third parties, such as social media platforms, to enhance and personalize your experience. Examples include:
In accordance with Indian laws, sensitive personal information, such as financial information, is handled with strict security measures. Such data is only collected when absolutely necessary and processed with your explicit consent.
We may collect data on how you interact with our app, including:
We use cookies and similar technologies to enhance user experience, track app performance, and provide personalized services. Cookies help us analyze app usage, remember preferences, and deliver relevant content.
We use the information we collect to:
We do not sell, rent, or trade your personal information. However, we may share it with:
Saval AI does not store your credit/debit card or banking details. All payment transactions are securely processed through third-party payment gateways. Following successful completion, you will be redirected back to our app with the order details.
To protect your personal information, we maintain administrative, technical, and physical safeguards. These include encryption, secure servers, and compliance with industry best practices to prevent unauthorized access, disclosure, or misuse. Our practices comply with the IT Act, the SPDI Rules, and other Indian data security regulations.
Under Indian data protection laws, you have the right to:
To exercise these rights, contact us at support@saval.ai.
You may request the deletion of your account at any time by contacting our support team at support@saval.ai. Upon receiving your request, we will initiate the process to delete your personal data. However, certain data may be retained for a period as required by applicable laws or for legitimate business purposes, such as compliance with legal obligations, fraud prevention, or resolving disputes.
Please note that uninstalling the Saval AI app from your device does not automatically delete your account or the personal data stored on our servers. To ensure the removal of your data, you must contact our support team with your account details and a request for data deletion.
We use cookies to enhance app functionality and user experience. Third-party cookies may also be used for features or advertisements. You can manage cookies through your browser or device settings. Note that disabling cookies may affect app performance.
By using Saval AI, you confirm that you are at least the age of majority in your jurisdiction or have obtained parental consent as a minor.
We reserve the right to update this policy. Significant changes will be communicated via email, app notifications, or other appropriate means. The date of the latest update will always be displayed at the top of this document.
In compliance with Indian laws, grievances related to this policy or data handling can be addressed to our Grievance Redressal Officer:
Name: Swapnil Tamgadge
Email: stamgadge@saval.ai
Phone: +91-8446469071
Resolution Timeline: Within 15 days of receiving the grievance
This Privacy Policy is governed by the laws of India. Any disputes arising out of this policy shall be resolved under the jurisdiction of courts located in Hyderabad.
Saval AI may include links to third-party websites. We are not responsible for their privacy practices and encourage users to review their privacy policies.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@saval.ai
Address: Survey no. 192, 4th Floor, Sark House, Kondapur, Serilingampally, K.V. Rangareddy - 500084, Telangana
Phone: +91-9150699908
By using Saval AI & any of it's services, you agree to the terms outlined in this Privacy Policy.