Payment Policy

Effective Date: Feb/24/2025

Saval AI follows a strict no-refund policy for all payments made for our services, including subscriptions, courses, and other features accessed through our app and platform.

Pre-Purchase Considerations

To ensure a smooth and transparent experience, we encourage you to:

For any questions before making a purchase, please reach out to our support team at support@saval.ai

No Refund Terms

All purchases made on the Saval AI platform are final and non-refundable.
Payments made for any subscription, course, or feature are non-reversible and non-transferable.
Refunds will not be provided under any circumstances, including but not limited to:

Payment Issues

Saval AI does not hold responsibility for any loss or damage arising from payment issues, including but not limited to:

Subscription Management (Upgrades & Downgrades)

The subscription is upgraded or downgraded immediately. Any time remaining is adjusted based on the price difference, and credited toward the new subscription by pushing forward the next billing date.

Offers, Discounts, and Promotional Pricing

Saval AI may run periodic promotions, discounts, or special offers on subscriptions.
The availability, pricing, and duration of any promotional offer are subject to change at our sole discretion.
Purchases made before or after a promotional period are not eligible for price adjustments, refunds, or compensation.
Users acknowledge that prices may fluctuate, and Saval AI is not responsible for any perceived losses due to price changes after purchase.

Subscription Billing and Cancellation Policy

If you subscribe to a recurring service, you grant permission to Saval AI to charge the associated payment fees for each subscription cycle.
Subscription cycles begin on the date of signup and remain active until explicitly canceled by the user.
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period, and you will not be charged for subsequent periods. To avoid future charges, please ensure you cancel before your next billing date.
Upon cancellation, you will retain access to the subscribed services until the end of the current billing cycle. After this date, all subscription services will cease.

Taxes

All applicable taxes, including duties and levies (excluding income tax), associated with the purchase of our services are your responsibility. If required, these taxes will be added to your payment. You are responsible for complying with all relevant tax laws related to your use of Saval AI's services.

Subscription Price Changes

Subscription fees are subject to change. If a price increase occurs, we will notify you at least 30 days in advance. The new rate will apply to the next billing cycle following the notice period. If you do not agree to the new price, you may cancel your subscription before the end of your current billing period to avoid future charges at the increased rate.

Payment Disputes

If a payment dispute arises, users are encouraged to contact Saval AI directly at support@saval.ai or +91-9150699908. Chargebacks or disputes initiated through banks or payment gateways without prior communication may result in account suspension or restricted access to Saval AI’s services.

Changes to Payment Policy

Saval AI reserves the right to update or modify this Payment Policy at any time. Changes will be communicated via email or app notifications and will take effect from the date of posting on our platform.

Contact Us

If you have any questions or require assistance regarding this Payment Policy, please contact us at:

Email: hello@saval.ai
Phone: +91-9150699908
Address: Survey no. 192, 4th Floor, Sark House, Kondapur, Serilingampally, K.V. Rangareddy - 500084, Telangana

By using Saval AI & any of it's services, you agree to the terms outlined in this Payment Policy.


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